INTRODUCTION
L.A.N. Nexa Holdings Inc. respects your privacy and is committed to explaining how personal information is collected, used, maintained, and protected.
This Privacy Policy applies to information collected through our website, contact forms, electronic communications, and interactions relating to our business management consulting services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy, subject to any rights or requirements established by applicable law.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when submitting a contact form, requesting information about our services, communicating with us, or entering into a consulting engagement.
This information may include your name, business or organization name, email address, phone number, preferred contact method, service interests, inquiry details, and the content of communications you send us.
We may also collect information related to SMS consent, including opt-in or opt-out status, message content, and the dates and times of messages.
Certain technical information may be collected automatically when you visit the website, depending on the website's configuration and the technologies used. This may include internet protocol address, browser type, device information, pages visited, and basic website usage information.
We do not represent that every type of technical information is collected unless the relevant functionality is in use.
HOW WE USE PERSONAL INFORMATION
We use personal information to respond to inquiries, communicate with prospective and existing clients, evaluate requests for consulting services, administer engagements, provide customer support, maintain business records, manage consent preferences, protect website security, and comply with legal obligations.
We may use contact information to send service-related communications consistent with your requests and applicable law.
We will not treat an inquiry or the provision of a phone number alone as permission to send marketing SMS messages.
SMS COMMUNICATIONS AND CONSENT
When you opt into our SMS services, we may collect your phone number, name if provided or associated with your number, the content of messages you send or receive, your opt-in and opt-out status, and the dates and times of messages.
We use this information solely for purposes related to SMS communication, including sending relevant notifications, updates, confirmations, responding to inquiries, providing customer support, and managing your communication preferences.
SMS consent must be provided through an affirmative action, such as selecting an optional SMS consent checkbox on a website form or using another authorized opt-in method.
The disclosure presented when consent is requested will identify the nature of the messages and explain that message frequency varies, message and data rates may apply, consent is not a condition of purchase, and recipients may reply STOP to opt out or HELP for assistance. The actual messages sent will be consistent with the consent obtained.
You may opt out of SMS communications at any time by replying STOP. After an opt-out request is processed, you will no longer receive messages covered by that opt-out unless you provide valid consent again.
For assistance, reply HELP or contact us through the website's Contact Us section. Message delivery and timing may be affected by mobile carriers or other service conditions.
SMS PRIVACY AND SHARING RESTRICTIONS
We do not sell, rent, or share mobile phone numbers, SMS consent records, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
SMS consent is not shared with third parties. Personal information associated with SMS communications is used for the communication purposes described in this policy and is protected through reasonable safeguards.
HOW WE SHARE INFORMATION
We do not sell personal information to third parties. We may disclose information when necessary to comply with applicable law, respond to valid legal process, protect our rights, investigate suspected fraud, or protect the safety and security of our business or others.
Where third-party service providers are used to support website hosting, business communications, information security, or payment processing, information may be processed as necessary to perform those services, subject to applicable restrictions and legal requirements.
These limited operational disclosures do not authorize the sale or sharing of SMS consent or mobile information for third-party marketing or promotional purposes.
PAYMENT INFORMATION
If payment processing is offered in connection with our consulting services, payment information may be collected and processed by the applicable payment service provider.
The information required to complete a transaction may include billing details, transaction amount, payment status, and other information required by the provider.
We may retain invoices, payment confirmations, and related business records for accounting, dispute resolution, contractual administration, and legal compliance.
Payment processors maintain their own privacy policies and security practices, which govern their processing of information through their services.
COOKIES AND TECHNICAL INFORMATION
The website may use cookies or similar technologies where enabled to support website functionality, maintain security, understand general usage, or improve website performance.
The types of information collected depend on the technologies implemented. You may be able to control cookies through your browser settings, although restricting certain cookies may affect website functionality.
Any nonessential tracking technologies requiring consent will be managed in accordance with applicable legal requirements.
DATA RETENTION
We retain personal information for as long as reasonably necessary to respond to inquiries, provide agreed services, maintain business and transaction records, manage communication preferences, resolve disputes, enforce agreements, and comply with legal obligations.
SMS opt-in and opt-out records may be retained as necessary to document consent and respect communication preferences.
Retention periods depend on the nature of the information, the purposes for which it was collected, applicable legal requirements, and legitimate business needs.
When information is no longer reasonably required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to legal retention obligations.
DATA SECURITY
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable measures appropriate to the nature of the information and our business activities.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights to request access to personal information, correct inaccurate information, request deletion, withdraw consent, or object to certain processing.
You may also opt out of SMS communications at any time by replying STOP. Requests will be evaluated in accordance with applicable legal requirements, including any exceptions or verification procedures that may apply.
To submit a privacy request, contact us through the Contact Us section of our website.
CHILDREN'S PRIVACY
Our website and consulting services are intended for business and general professional use and are not directed toward children.
We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.
If you believe a child has provided personal information to us inappropriately, please contact us so that the matter can be reviewed.
THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy policies, security, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit or services they use.
INTERNATIONAL VISITORS
If you access our website from outside the United States, your information may be processed in the United States or another location where our service providers operate, subject to applicable legal requirements.
Privacy protections may differ between jurisdictions. Where required, we will apply appropriate safeguards for the relevant processing or transfer of personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our business practices, website functionality, communication services, or legal obligations.
Any revised version will be published on this website with an updated effective date. We encourage visitors to review the policy periodically to understand our current privacy practices.
CONTACT US ABOUT PRIVACY
If you have questions about this Privacy Policy, the information we collect, or your communication preferences, contact L.A.N. Nexa Holdings Inc. through the Contact Us section of our website or by mail at 2304 Pioneer Ave., Cheyenne, WY 82001, United States.
SMS CONSENT LANGUAGE FOR THE CONTACT FORM
The following language appears next to our separate, optional SMS checkbox on the Contact Us form:
Suggested SMS Terms of Service disclosure: By opting into SMS from a website form or another authorized method, you agree to receive SMS messages from L.A.N. Nexa Holdings Inc. This includes SMS messages for customer care and responses to inquiries. Message frequency varies. Message and data rates may apply. See the Privacy Policy on this website. Message HELP for help. Reply STOP to any message to opt out.